Privacy Policy

1. Introduction
Welcome to TTR-E. This Privacy Policy explains how we manage the personal information of our users, clients, and business partners in relation to our comprehensive ecommerce platform. Our service streamlines operations for TikTok Shop accounts, featuring automated listing, product management, order processing, payout report management, and more. By accessing and using our service, you acknowledge and agree to the data practices described herein.

Disclaimer: For the purpose of this Privacy Policy, we refer to ourselves as (“TTR-E, we, us, or our”). The following policy outlines how TTR-E, our subsidiary company focused on ecommerce solutions—including managing thousands of TikTok Shop accounts with minimal personnel—collects, uses, stores, and protects your data.

2. Information We Collect
2.1. Account and Operational Data
Store and Account Information: TTR-E operates by interfacing with TikTok Shop via API permissions, allowing us to manage store details, product listings, order data, shipping statuses, and payout reports. We do not require traditional login credentials; our system operates using secure API integrations.

Product and Listing Details: Our system collects data related to products, including product configurations, trend updates, and automated listing details. This data helps ensure that product information is current and optimized for the marketplace.

Order and Transaction Data: For order management and payout report functions, we collect transactional data that includes order details, shipping updates, and financial reports. This is essential for operational efficiency and effective cash flow management.

2.2. User-Provided Information
Registration and Communication: When you register with us or contact our support team, we collect personal information such as your name, email address, phone number, and other contact details.

Customization and Support Requests: Information provided through forms or customer service inquiries is used to tailor our services to your needs and improve our operations.

2.3. Automated and Log Data
Usage Data: We collect information on how our services are accessed and used, including system logs, browser type, IP address, and activity patterns. This information aids in troubleshooting, performance optimization, and security enhancement.

3. How We Use Your Information
TTR-E uses the collected information for the following purposes:

Service Provision and Improvement: To deliver and enhance our ecommerce management services, including automated listing, product and order management, flash deal activation, and detailed payout reporting.

Operational Efficiency: To monitor system performance, update product trends, and ensure that TikTok Shop accounts are managed safely and effectively.

Customer Support and Communication: To respond to support inquiries, send operational updates, and notify users about changes or improvements to our services.

Security and Risk Management: To safeguard our platform by detecting fraudulent activities, managing API permissions securely, and preventing unauthorized access.

Legal and Regulatory Compliance: To comply with applicable laws and regulations and to cooperate with legal authorities when required.

4. Data Sharing and Disclosure
4.1. Third-Party Service Providers
We may share your data with trusted third-party service providers who help us operate our platform, such as payment processors, data analytics services, and API partners. These parties are contractually bound to protect your information and use it only for the purposes for which it was provided.

4.2. Legal Requirements
TTR-E may disclose your personal information if required by law, regulation, or legal process, or when necessary to protect our rights, safety, or the rights of others.

4.3. Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction. We will notify you via appropriate channels should this occur.

5. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure API Integrations: Our system uses API permissions to manage TikTok Shop store information without requiring sensitive login credentials, minimizing risk.

Encryption and Access Controls: Sensitive data is encrypted during transmission and at rest, and access is restricted to authorized personnel only.

Regular Audits: We conduct routine security audits and updates to ensure ongoing protection and compliance with best practices.

6. Data Retention
TTR-E retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When the data is no longer required, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies
Our website and services may use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve service functionality. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect certain functionalities of our platform.

8. Your Rights and Choices
You have the right to:

Access and Update: Request access to the personal information we hold about you and update any inaccuracies.

Deletion and Objection: Request the deletion of your data or object to certain processing activities, subject to applicable legal obligations.

Withdraw Consent: Withdraw your consent to data processing at any time, where applicable.

For any requests or inquiries regarding your personal data, please contact us using the details provided in Section 10.

9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

10. Updates to This Privacy Policy
TTR-E reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Email: support@ttr-e.com
Address:

Thank you for choosing TTR-E for your ecommerce operational needs. We are committed to protecting your privacy and ensuring that your data is handled with the utmost care and transparency.